Our Privacy Policy

Privacy Policy

Effective Date: August 15, 2026
Last Updated: August 15, 2026

PillarStar Capital (“PillarStar,” “we,” “us,” or “our”) is operated by THE SHIP GROUP CAPITAL CORPORATION. We respect your privacy and are committed to protecting the personal, business, and financial information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit pillarstarcapital.com, submit a business funding inquiry or application, express interest in investment-related opportunities, communicate with us, or otherwise use our services.

By using our website or providing information to PillarStar Capital, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with PillarStar Capital, we may collect the following categories of information.

Personal Information

  • Name
  • Email address
  • Telephone or mobile number
  • Mailing or business address
  • Date of birth
  • Government-issued identification information
  • Social Security number or other identifying information when required as part of an application, verification, underwriting, or compliance process

Business Information

  • Business name and address
  • Business entity type
  • Industry
  • Time in business
  • Ownership information
  • Employer Identification Number (EIN)
  • Revenue and sales information
  • Requested funding amount and intended use of funds

Financial and Underwriting Information

When you request business funding or proceed through underwriting, we may collect information such as:

  • Business bank statements
  • Bank account information
  • Revenue and transaction information
  • Existing business financing or debt obligations
  • Credit-related information
  • Financial statements
  • Tax-related information
  • Information necessary to evaluate eligibility for business financing

Investment-Related Information

If you express interest in an investment-related opportunity or communicate with us regarding investment activities, we may collect information necessary to respond to your inquiry, evaluate eligibility where applicable, satisfy verification requirements, maintain records, and comply with applicable legal or regulatory obligations.

Website and Technical Information

  • IP address
  • Browser and device information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website interactions
  • Cookies and similar technologies

2. How We Use Information

PillarStar Capital may use information we collect to:

  • Respond to inquiries and requests
  • Review business funding applications
  • Evaluate potential funding options
  • Respond to investment-related inquiries
  • Perform underwriting, verification, fraud-prevention, risk-management, and compliance activities
  • Match applicants with appropriate lenders, funders, financing providers, or other funding sources
  • Communicate regarding an application, funding request, inquiry, account, transaction, or requested service
  • Request additional documentation
  • Provide customer support
  • Improve our website, services, and customer experience
  • Maintain records and administer our business operations
  • Protect against fraudulent, unauthorized, or unlawful activity
  • Meet legal, regulatory, contractual, and compliance obligations
  • Send service-related communications
  • Send marketing communications where permitted by law and consistent with your communication preferences

3. Disclosure of Information

We may disclose information when reasonably necessary to provide our services, process a request, or operate our business.

Funding and Financial Partners

We may provide information to lenders, funders, financing companies, banks, financial institutions, underwriting partners, brokers, or other funding sources when necessary to evaluate, process, facilitate, or provide a business financing opportunity.

Investment and Professional Partners

Where applicable to an investment-related inquiry, information may be disclosed to professional advisors, service providers, financial partners, transaction participants, or other parties reasonably necessary to evaluate or administer the applicable opportunity, subject to applicable law.

Service Providers

We may use third-party companies that provide services such as:

  • Customer relationship management
  • Website hosting
  • Electronic signatures
  • Application processing
  • Identity or business verification
  • Fraud prevention
  • Credit or financial verification
  • Email and text messaging
  • Data storage
  • Analytics
  • Information technology and security
  • Professional, legal, accounting, or compliance services

Legal and Compliance Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, subpoenas, court orders, or legal processes
  • Respond to lawful requests from governmental or regulatory authorities
  • Protect the rights, property, or safety of PillarStar Capital, THE SHIP GROUP CAPITAL CORPORATION, our clients, or others
  • Investigate fraud, security incidents, or unlawful activity
  • Enforce agreements or protect our legal interests

4. Mobile Phone Numbers and Text Messaging

If you provide a mobile telephone number and consent to receive text messages, we may use your number to communicate with you regarding your inquiry, application, requested services, funding opportunities, document requests, account activity, or other communications for which you have provided consent.

Mobile phone numbers, text-message opt-in information, and consent records will not be sold or shared with third parties for their independent marketing or promotional purposes.

We may disclose this information to service providers that assist us in delivering communications on our behalf.

Message and data rates may apply. Message frequency may vary. Reply STOP to opt out or HELP for assistance.

Consent to receive marketing communications is not a condition of purchasing or receiving services where prohibited by law.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website activity, improve performance, remember preferences, and measure the effectiveness of marketing.

6. Information Security

PillarStar Capital uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal and business information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and transaction records, resolve disputes, enforce agreements, satisfy contractual obligations, and comply with applicable legal, regulatory, tax, accounting, and compliance requirements.

8. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information regarding certain disclosures
  • Opt out of certain marketing communications
  • Withdraw certain consents
  • Exercise other privacy rights provided by applicable law

These rights are subject to applicable exceptions and legal requirements. We may need to verify your identity before processing certain requests.

9. State Privacy Rights

Residents of certain states may have additional privacy rights under applicable state law. Where applicable, PillarStar Capital will provide required disclosures and honor qualifying requests.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, funding providers, financial institutions, investment-related resources, or other services that PillarStar Capital does not control.

Their privacy practices are governed by their own privacy policies and terms.

11. Children's Privacy

PillarStar Capital's services are intended for businesses and adults legally able to enter into applicable transactions. Our services are not directed toward children under 13.

12. Marketing Communications

You may unsubscribe from marketing emails using the unsubscribe link provided in applicable communications. You may opt out of marketing text messages by replying STOP.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements. When changes are made, we will update the Last Updated date at the top of this page.

14. Contact Us

If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, contact:

PillarStar Capital
Operated by THE SHIP GROUP CAPITAL CORPORATION

Mailing Address:
1178 Broadway, 3rd Floor #4114
New York, NY 10001

Email: [email protected]

Phone: 888-984-9208

Website: pillarstarcapital.com