We are committed to upholding the highest ethical standards and complying with all applicable laws and regulations. Our core values are grounded in doing the right thing and acting responsibly. It’s critical to our mission, helping us earn the trust of our customers and the stakeholders we partner with to get the job done. It’s also essential to building sustainable success for our business and industry. That’s why we have an entire Compliance team. They are dedicated to ensuring company policies comply with existing law, and monitoring state and federal regulation that impacts small business financing.
Some states, like Virginia, California, Utah, New York, Florida, Georgia, Kansas, Connecticut, Missouri and Louisiana have chosen to pass legislation requiring commercial financing providers to disclose certain information to customers, and other states are considering similar laws. We are actively involved in these discussions and closely monitoring any legislation that could affect our customers and Independent Sales Organizations (ISOs), so we can help them navigate any changes to how they work with us.
There’s a lot of information out there about the regulation of the commercial financing industry. While this isn’t our content, we’ve collected some of it here to make it easier to sift through.
See legislation and regulation-related info, which might be helpful for small business financing customers and the ISOs who work with them.
Last Updated: December 2025
PillarStar Capital, a division of The Ship Group Capital Corporation (“we,” “our,” “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an online application, or interact with our advertisements and lead forms.
By using our services, you agree to the terms of this Privacy Policy.
We may collect the following categories of information:
Name
Business name
Email address
Phone number
Mailing address
State of operation
Financial details related to your business (e.g., revenue, deposits, time in business)
Documents voluntarily submitted for underwriting
Communication content when contacting support
IP address
Device type
Browser type
Pages viewed
Referral source
Advertising interactions (Meta/Facebook pixels or analytics tools)
We may receive data from:
Advertising platforms (Meta, Google, etc.)
Public records
Business verification partners
Fraud prevention services
We may use the information we collect for:
Determining eligibility for business funding
Underwriting and risk evaluation
Verifying business identity
Contacting you regarding your application
Providing customer support
Improving our website, advertising, and services
Reporting and analytics
Compliance with laws and regulatory requirements
We do not sell your personal information.
We may share your information with:
Internal underwriting staff
Affiliated companies under The Ship Group Capital Corporation
Third-party service providers (banking processors, verification vendors, CRM platforms)
Legal authorities when required by law
Collection partners if your account becomes delinquent
All third parties are required to maintain confidentiality and use your data only for authorized purposes.
Depending on your location, you may have the right to:
Access the data we store about you
Request corrections
Request deletion (where applicable)
Opt out of marketing emails or texts
Restrict certain types of data processing
To exercise these rights, contact us at:
📧 support@pillarstarcapital.com
We use administrative, physical, and technical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute protection.
We retain your information only as long as necessary to:
Complete underwriting
Comply with legal and financial regulations
Maintain business records
We may use cookies and tracking technologies for:
Site functionality
Analytics
Advertising optimization
Fraud detection
You may adjust your browser settings to block or delete cookies.
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.
PillarStar Capital
A division of The Ship Group Capital Corporation
📧 support@pillarstarcapital.com
🌐 pillarstarcapital.com
Last Updated: December 2025
These Terms of Service (“Terms”) govern your use of PillarStar Capital’s website, services, and funding application process. By accessing our site or submitting an application, you agree to these Terms.
To use our services, you must:
Be at least 18 years old
Be a legal representative of a business entity
Submit truthful and accurate information
Operate a business located within the United States
PillarStar Capital only provides business funding solutions.
We do not issue personal loans or consumer credit.
By submitting an application, you authorize us to:
Verify your business information
Review bank statements and financial data
Contact you by phone, email, or text
Share data with underwriting partners as needed
Submission does not guarantee approval.
If approved, your funding will be governed by a separate written agreement.
Nothing on this website constitutes:
A loan offer
A guarantee of funding
A binding contract
Terms, rates, and eligibility may vary based on underwriting review.
You may not:
Misrepresent your business or financial status
Submit fraudulent documents
Use our website for unlawful activities
Attempt to hack, disrupt, or reverse-engineer our site or tools
PillarStar Capital is not liable for:
Losses due to denied applications
Damages from website outages
Errors in third-party data sources
Any indirect or consequential damages
Your use of the website is at your own risk.
Information on our website is for general business purposes only.
It should not be considered legal, tax, or financial advice.
We may suspend or terminate access to our services for any reason, including suspected fraud or policy violations.
These Terms are governed by the laws of the State of North Carolina and the United States, unless otherwise required by applicable funding agreements.
For questions about these Terms:
📧 support@pillarstarcapital.com
