We’re building a place where our people want to run to work every day. Here, you’ll be with colleagues who work together towards shared goals and challenge you to bring your best; you’ll work with knowledgeable leaders who support your professional growth and want to see you succeed. It’s our eclectic mix of people, exciting array of perks, and shared passion for what we do that make Forward different than any other place you’ve been.

Katie Franklin
Manager, People & Culture

Katie Franklin
Manager, People & Culture

Katie Franklin
Manager, People & Culture









Our culture is built on a foundation of high performance and a commitment to deliver an exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission.
The varied backgrounds and perspectives of our individuals fuel innovation, drive better outcomes, and make us a stronger team. By embracing and celebrating what makes each of us unique, we create a supportive environment rooted in respect. Our people feel valued and accepted – empowering them to thrive and our company to succeed.
It’s no secret that we care about our people. And we’re making sure that the people you love are cared about too.
Get ready for an engaging, dynamic environment built on challenging work and meaningful feedback to accelerate your growth. We amplify this with perks like awards to celebrate your contributions and team-building events that foster strong connections.
In addition to comprehensive medical, dental, and vision plans, we make sure you feel your best with a monthly stipend that can be used for gym memberships, an ergonomic home work space, and other related expenses.
We’re not just dedicated to supporting our small business customers, but also the world around us. That is why we offer employees paid volunteer days and company-sponsored volunteer events.
You’ve got a lot on your plate. We make sure our people feel balanced by offering flexible work schedules, open paid time off, paid parental leave, parent support stipend, birthdays off, and a culture of “family comes first.”
Our people work hard, and we make sure they feel appreciated by conducting regular market assessments, offering robust compensation packages, and for US employees, we provide matching 401(k) contributions.
This is a place to grow your career with individual coaching and development, team training workshops, and a commitment to providing meaningful feedback, both in real-time and as part of our refined performance review process.